/Tag: customer

The Cost of Poor Quality and its Relation to Poor Communication

By |2018-08-11T05:57:08+00:00septiembre 21, 2017|Categories: Artículos, Global School of Project Management|Tags: , , , |

“There is only one boss, and whether a person shines shoes for a living or heads up the biggest corporation in the world, the boss remains the same. It is [...]

Quality and Customer Service

By |2018-08-11T05:57:20+00:00agosto 11, 2016|Categories: Global School of Project Management|Tags: , , , , |

By Sophia Crawford, MAP, PMP, ITILv3 Professor of the Knowledge Areas for Project Management I (Quality Management) course in the Master in Project Management Program at the University for International [...]